Information & Notes

information

All our candles are made or decorated by hand
That is why each candle is unique and never 100% identical to the product photo. A drop more or less of fragrance oil affects the intensity of the fragrance - a color pigment more or less makes the color stronger or lighter
Not all candles are always 100% perfect. Small scratches or wax cracks can occur when the candles are made and packed by hand. We hope you understand
Soy and canola wax are vegetable materials and can sometimes develop white spots on the candle surface (called frosting). This a normal reaction. Since this effect can only develop over time, it is recommended that the candles be used up within 1 year
It can happen that the scent fades after a few months and no longer smells as intense as it did at the beginning - that's normal too 😊
Our packaging material is also sustainable: we use corrugated cardboard and cushioning film to cushion the goods - the cushioning film is made from 100% recycled plastic

A few more hints

Never leave your candle unattended once lit
Always keep the candle out of the reach of children
Wax melts very quickly if the heat is too high. Therefore, do not place the candle in direct sunlight
When lighting the candle for the first time, let the candle burn until the top layer of wax is liquid. This prevents unsightly holes and the candle burns longer overall
So that the flame does not get too big, please shorten the wick to about 5mm before each lighting. However, please only shorten the wick when the wax has completely hardened
Please note that the glass gets very hot if the candle burns for a long time - so please do not touch the glass under any circumstances
Important: At the end, approx. 1-3 cm of residual wax should remain in the glass, otherwise there is a risk that the glass will burst
If the glass is broken, the candle must not be used under any circumstances
If the candle flickers or burns erratically, trim the wick slightly
A wooden wick that is too short or too long can affect the burning behavior: the wooden wick should always be about 5mm long