Shipping policy
Payment and shipping
The following terms and conditions apply:
Shipping terms and conditions
Delivery is available within Germany and to the following countries: Albania, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Kazakhstan, Mongolia, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Macedonia, Moldova, Montenegro, Netherlands, Norway, Austria, Poland, Romania, Russia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czechia, Turkey, Ukraine, Hungary, Belarus and all other countries.
Shipping costs (including VAT)
Domestic deliveries (Germany)
We charge a flat shipping rate of €4.95 per order.
Standard shipping is free for orders over €39.
We also offer express shipping for €18.90 per order.
International deliveries: We charge the following flat-rate shipping costs for international deliveries:
Within the European Union: €15.95
Outside the European Union: €21.95
Delivery of download products:
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
You can download download products via a link sent to you by email.
This email containing the access data required to perform the download will be sent within 12 hours of the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Delivery times
Unless a different period is specified in the respective offer, delivery of goods within Germany usually takes place within 1-3 days, and for international deliveries within 2-8 days after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction) .
Please note that there are no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Payment via Apple Pay
- Payment via Google Pay
- Payment via Shop Pay
- Payment via Visa, Master Card, Maestro, American Express
- Payment via PayPal
- Payment via Amazon Pay
- Payment via Klarna Sofort
If you have any questions, you will find our contact details in the Imprint.